Privacy Policy

The Privacy Policy is applicable to the Website/Android mobile application of Kabra Express Logistics Private Limited. This privacy statement does not apply to the websites/android mobile applications of our business partners, corporate affiliates or to any other third parties, even if their Websites/Android mobile applications are linked to Kabra Express Logistics Private Limited website/android mobile application. We recommend you review the privacy statements of the other parties with whom you interact.

For the purposes of this privacy policy, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by Kabra Express Logistics Private Limited. "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. The following terms governs the collection, use and protection of your Personal Information by the Website. This Privacy Policy shall be applicable to users or customers who purchases any product or services from the website/android mobile application or visits the website/android mobile application. By visiting and/ or using the website/android mobile application you have agreed to the following Privacy Policy.

Introduction:

As a registered member of the website/android mobile application and/or as a visitor (if applicable and as the case may be), you will be entitled to savings and benefits on travel services.

That's why we've provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the Personal Information of those using or visiting the Website/Android mobile application.

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e - mail address, credit card number, cardholder name, expiration date, information about the travel, bookings, co-passengers, and any and all details that may be requested while any customers visits or uses the website.

When you browse the Website/Android mobile application, Kabra Express Logistics Private Limited may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data. The Website/Android mobile application uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers' Personal Information to third parties.

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your Personal Information.

This Privacy Policy explains the following:

What Personal Information we collect from you and how we use it?

When browsing our Website/Android mobile application, you are not required to provide any Personal Information unless and until you choose to make a purchase or other services as described below.

Making a Purchase

In order to purchase travel and/or related services through our Website/Android mobile application, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other Personal Information, such as your frequent traveller numbers. We require this information to process, fulfil and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travellers other than yourself, you must confirm and represent that each of these other travellers have agreed, in advance, that you may disclose their Personal Information to us.

Member Registration

If you choose to become a registered member of Website/Android mobile application, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

• Personal identification
• To complete air, hotel, car, and other reservations
• To allow us to contact you for customer service purposes, if necessary
• To customize the content of our site to strive to meet your specific needs; and/or
• To make product or other improvements to our site. In addition, we need your e - mail address to confirm your new member registration and each reservation you transact on our Website/Android mobile application. As a Website/Android mobile application member you will also occasionally receive updates from us about fare sales in your area, special offers, and other noteworthy items. However, you may choose at any time to no longer receive these types of e - mail messages. Please see our Opt - Out Policy described below for details.

Member Profile

As a Website/Android mobile application member, you can choose to complete your online profile by providing us with travel preferences, frequent - traveller or affinity numbers, credit card billing information, paper ticket delivery address, and other Personal Information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. For example, you can store your frequent - traveller numbers so that when your make a reservation on that travels, we may automatically pre - fill the frequent traveller number input box for you.

Automatic Logging of Session Data

We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the Website. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the Website the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the Website/Android mobile application, how many visitors are surfing to various pages on the Website/Android mobile application, how long visitors to the Website/Android mobile application are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet and Kabra Express Logistics Private Limited Website/Android mobile application use of cookies is similar to that of such Websites as Expedia and Orbitz, as well as Yahoo!, Rediff.com and other reputable online companies.

First and foremost, you can rest assured that no personally identifiable information ("PII") about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the Website/Android mobile application and, as a result, none can be passed on to any third parties.

Cookies allow us to serve you better and more efficiently, and to personalize your experience at our Website/Android mobile application. Kabra Express Logistics Private Limited uses cookies to personalize your experience on the Website/Android mobile application, and with respect to advertisements. As to the former, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed. We may also use such cookies to display an advertisement to you while you are on the Website/Android mobile application. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website/Android mobile application.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website/Android mobile application and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to this and other Website/Android mobile application in order to provide advertisements about travel - related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.

The third - party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other Website/Android mobile application in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous, and does not link online actions to an identifiable person. If you would like more information, and want to explore the option of not having this information collected by third - party advertisers.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Kabra Express Logistics Private Limited supports your right to block any unwanted Internet activity, especially that of unscrupulous Website/Android mobile application. However, blocking Kabra Express Logistics Private Limited cookies may disable certain features on the Website/Android mobile application, and may make it impossible to purchase or use certain services available on the Website/Android mobile application. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like Kabra Express Logistics Private Website/Android mobile application.

CANCELLATION OF TICKET

• Cancellation of tickets can be done by calling on the customer care number - +91 93777 07773
• Any cancellation is 100% refundable only if cancelled 6 hours prior to the departure time
• User needs to compulsorily obtain a bus ticket at the regular fare in case a child above the age of 5 years is accompanied by them unless otherwise, a particular bus operator specifies otherwise in their terms and conditions

Other

From time to time we may add or enhance services available on the Website/Android mobile application. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website/Android mobile application the better and easier to use.

With whom (if anyone) your Personal Information is shared?

When you reserve or purchase travel services through the Website/Android mobile application, we must provide certain of your Personal Information to the travel agency or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other Personal Information to third parties. We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website/Android mobile application. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Occasionally, Kabra Express Logistics Private Limited will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project

How you can opt-out of receiving our promotional e-mails?

At any time, you may unsubscribe from our Real Deals, Insider, or other newsletter or similar services through the "Kabra Express Logistics Private Limited" link on the Website/Android mobile application home page. As a member or promotion/sweepstakes entrant, you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Kabra Express Logistics Private Limited services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please click on the "unsubscribe" link or follow the instructions in each e - mail message or send us an email kabraexpress1@gmail.com. Kabra Express Logistics Private Limited reserves the right to limit membership to those who will accept e - mails. Members will be notified via e - mail prior to any actions taken.

What safeguards we have in place to protect your Personal Information?

All payments on the Website/Android mobile application through PayUMoney which is a highly secure payment gateway provider. This means all Personal Information you provide on the Website/Android mobile application is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the Website/Android mobile application.

What other information should I know about my privacy?

Website/Android mobile application contains links to other Website/Android mobile application. Please note that when you click on one of these links, you are entering another Website/Android mobile application for which Kabra Express Logistics Private Limited has no responsibility. We encourage you to read the privacy statements of all such Websites/Android mobile applications as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Website/Android mobile application membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Kabra Express Logistics Private Limited. may disclose the Website/Android mobile application member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Kabra Express Logistics Private Limited or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Kabra Express Logistics Private Limited or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

This policy is effective as of 1st of March, 2018. Any material changes in the way Kabra Express Logistics Private Limited uses Personal Information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices via email to kabraexpress1@gmail.com. Please reference the privacy policy in your subject line. Kabra Express Logistics Private Limited will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.

Thank you for using the Website/Android mobile application. Happy Journey.